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Printed on August 12, 2014

We’ve been reaching out to a few of you by mail, electronic mail, and cellphone if some info you gave us in your Well being Insurance coverage Market® software doesn’t match the information we’ve on file. It’s necessary that you simply submit the paperwork we want so we may help you keep coated via the Market and preserve any provide help to get with premiums and cost-sharing.

We all know you’re listening as a result of we’re getting 1000’s of paperwork every single day and are working across the clock to assessment these paperwork to verify you’re eligible for Market protection. In case you’ve mailed or uploaded paperwork already, we’ll let you already know as quickly as we’ve completed reviewing them.

In case you’ve been getting reminder calls, letters and emails from us, however nonetheless haven’t submitted the paperwork we’re asking for, now could be the time. Starting this week, a few of you’ll get a warning discover within the mail telling you that September 5, 2014 is your final deadline to submit these paperwork.

In case you don’t reply:

In case you don’t act now, we are going to ship you a remaining discover in September telling you that your final day of Market protection will probably be September 30.

Right here’s what you are able to do now to ensure you keep coated:

In case you obtained a letter from us, however assume you’ve already submitted your paperwork, or have questions, we’re right here to assist. Name the Market Name Heart at 1-800-318-2596 and inform them you bought a knowledge matching warning discover. TTY customers ought to name 1-855-889-4325. The decision is free.

You can also contact one among our companions in your group to get one-on-one assist. They may help you determine what paperwork you want and provide help to add them onto the web site. To seek out one among these native companions, go to Discover Native Assist.

In case you’ve already submitted your paperwork and also you get one other electronic mail or name from us or your insurance coverage firm after that – it’s attainable that we’re nonetheless matching your info. We’ll let you already know as soon as we’ve processed your info.

We all know how necessary it’s for you and your loved ones to remain coated within the Market, and it’s necessary to us too. We’ll proceed working with you to ensure we’ve all the things we have to resolve these points.

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